Refund Policy

After you pay, your money is held for a period before it is passed on to the club. During that window the club can refund you in full through ClubSport — the entire amount you paid, including gear and add-ons and our platform fee. Refunds go back to the card you paid with, usually within 5–10 business days depending on your bank.

Refunds are for the whole registration: we don’t currently do partial or per-item refunds through the Platform.

Once your payment has been settled to the club, refunds are handled directly between you and the club under the club’s own terms. Contact the club first — their details are on their club page.

If a club cancels a league, every registration whose payment is still held on the Platform is automatically refunded in full. If your payment had already been settled to the club, the club is responsible for refunding you.

If you rented tracked gear and were charged the replacement fee disclosed at checkout because it wasn’t returned, that charge relates to the unreturned gear and isn’t refundable through this process. If you believe a replacement charge was made in error, contact the club, and us if it isn’t resolved.

Ask your club — refunds are initiated by club management from their dashboard. If you can’t reach the club or believe a refund hasn’t been handled fairly, email support@clubsport.world. See also our Terms of Service.